Talvez algum serviço ou software, preciso de auxilio por favor. Seria o AMD External Events Utility?
Achei o arquivo com o programaBlueScreenView:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
APC_INDEX_MISMATCH
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x00000001 (0x0000000074472dd9, 0x0000000000000000, 0x000000000000fffe,
0xfffff88004619360)
*** ntoskrnl.exe - Address 0xfffff80002ad7740 base at 0xfffff80002a67000 DateStamp
0x4cc791bd
POR FAVOR AJUDEM (lá diz que é um tal de arquivo ntoskrnl.exe
Achei o arquivo com o programaBlueScreenView:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
APC_INDEX_MISMATCH
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x00000001 (0x0000000074472dd9, 0x0000000000000000, 0x000000000000fffe,
0xfffff88004619360)
*** ntoskrnl.exe - Address 0xfffff80002ad7740 base at 0xfffff80002a67000 DateStamp
0x4cc791bd
POR FAVOR AJUDEM (lá diz que é um tal de arquivo ntoskrnl.exe